Legal Document
Privacy Policy
Effective Date: 01/03/2026
Table of Contents
1.Introduction
Haramain Care (“we”, “us”, “our”) provides electric wheelchair rental services in Saudi Arabia.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website:
By accessing or using our website or services, you consent to the practices described in this Privacy Policy.
2.Information We Collect
We may collect the following types of information:
- Full name
- Email address
- Phone number
- Hotel name and room number
- Delivery and return location details
- Booking dates and duration
- IP address
- Device and browser information
Important: We do NOT store your credit card or debit card details.
3.Payment Processing (Stripe)
- All payments are processed securely through Stripe.
- Card details are entered directly into Stripe’s secure payment interface.
- We do not store, access, or process your full payment card information.
- Stripe handles payment data according to their own privacy policy.
- View Stripe’s privacy policy:https://stripe.com/privacy
4.How We Use Your Information
We use your information to:
- Process and confirm bookings
- Coordinate delivery and collection of equipment
- Provide customer support and respond to your inquiries
- Detect and prevent fraud or unauthorized use
- Improve our website and service experience
We do not sell, rent, or share your personal data with third parties for marketing purposes.
5.Data Security
We use reasonable technical and organizational measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6.Data Retention
We keep your information only for as long as necessary, including for:
- Providing and improving our services
- Resolving disputes or processing refunds
- Complying with legal, accounting, or regulatory requirements
Once no longer needed, data is deleted or anonymized.
8.Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal data that we hold
- Request correction of inaccurate information
- Request deletion of your data (where legally permitted)
To make such a request, please contact us at:
9.Updates to This Policy
We may revise this Privacy Policy from time to time. Changes will be posted here with an updated Effective Date. Your continued use of the website after such changes constitutes acceptance of the revised policy.